Our Privacy Policy

Effective Date: 1.7.2024

1. Introduction

Welcome to Wanderlust Tourism Group Limited ("we," "us," "our"). Under our patent company we operate several brands including the Welli Rings Tours. 

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy, or our practices with regards to your personal information, please contact us at Nathan@wtgl.nz.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our online forums or entering competitions, contests, or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Product & tour interests and preferences

3. Our Brands & Channels

We maintains several tourism brands under our umbrella company Wanderlust Tourism Group Limited. During your interactions you may be in communicating with one or more of our brands. 

  • Welli Rings Tours
  • Seal Coast Safari
  • Welli City Tours
  • Personalised Tours

4. How we use of Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To improve our services
  • To answer your questions better
  • To make the website easier to use
  • For reviews collection and product & tour improvement
  • To share data for advertising purposes with third parties like Google, Facebook, and Instagram so we can reach you better with more relevant content. 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. We mainly use first and second-party cookies for the purposes of analytics, advertising, and personalisation.

6. Data Sharing

We may share your data with third parties that perform services for us or on our behalf and require access to such information to do that work. This includes advertising purposes with Google, Facebook, and Instagram.

7. Data Storage and Security

We store the collected data in encrypted databases. The security of your personal information is important to us, and we use highly rated security measures provided by HubSpot CRM to protect your data.

8. User Rights

  • You have certain rights regarding your personal data, including:
  • The right to access the information we hold about you
  • The right to correct any inaccuracies in your information
  • The right to delete your data

You can exercise these rights by accessing our internal data privacy system within our CRM.

9. Children's Privacy

We do not knowingly collect data from or market to children under 13 years of age. If we learn that we have collected information from a child under age 13, we will delete that information as quickly as possible.

10. Policy Updates

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Changes to the privacy policy will be communicated to customers in a timely manner.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

 

Nathan Clear

Wanderlust Tourism Group Limited

Sparkes Walker, 51 Dudley Street, Lower Hutt, 5010, New Zealand

Email: Nathan@wtgl.nz

Phone: +64 (0) 21 377 165

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