We'll Pick you up

Cruise arrival instruction

  • On time Ship-to-Ship Service
  • Air-Conditioned Coach
  • Collectibles
  • Nature Experience
  • Great Food
  • Original Movie Locations
View of ship from private area

Meet us at the dock as you disembark your vessel.

Bookings Required for Cruise Pick-Ups

Guides waiting with signboards and blue hi vis
Meet your guides dressed in blue and find your name on the board.
 
Bookings Required for Cruise Pick-Ups
Private tour shipping container
This is where you meet your guides.
 
Bookings Required for Cruise Pick-Ups

Cruise Ship Pick-up and Drops-off

Reliable service

As you disembark, make your way to the last shipping container which is located next to the private tour parking area. This is where your guide will be waiting in a blue hi-vis holding a sign with your name on it.

We drop you back to your cruise at the end of your tour or drop you off in the city if you have been inspired to write your own Wellington story. 

Already in town?

If you're joining an afternoon tour or you are already exploring town, we can meet you ship or in the city. For City pick-ups choose from one of the locations below and enter the location during your booking.

Timely Drop-offs guaranteed

We guarantee timely drop-offs directly back to the ship before the all aboard time. There's no need to worry about taking a shuttle. We haven't missed a drop off in 15 years of working with the cruise ships and don't intend to start now!

Bookings: Book Now    Call: +64 (0) 21 459521    Live Chat: Below

Free Inner City Pick-up Points

Cruise visitors that are already in town, can meet us for the afternoon tours at the following locations. Please specify your pickup location while making your booking. 

  • 9 Bunny Street, outside McDonalds VIEW MAP
  • 145 Wakefield Street, 100m from the iSite VIEW MAP
  •  
Pickup Point 9 Bunny Street | Map
Meet our coach opposite the historic railway station infront of  the McDonalds.
Pickup Point Map 145 Wakefield Street
Meet our coach opposite at 145 Wakefield Street near the iSite.
Bus on dock-1
Find our coach at your ship at arrival. Booking required.

Frequently Asked Questions

  • Can you collect me from my cruise ship?
    Yes, we pick you up directly from the cruise ship.

  • My ship says I have to take a shuttle into the city. What should I do?
    Please ignore this information. Every port is different. We have access to the dock and meet our guests there.

  • Where should I meet my guide?
    When you disembark, make your way to the last shipping container, which is located next to the private tour parking area. This is where your guide will be waiting in a blue hi-vis vest, holding a signboard with your name on it.

  • At the end of my tour, can I stay in the City?
    Yes, if you want to write your own Wellington story, we can drop you off in the city. We can take you back to your vessel or drop you off in town. You let us know.

  • I have plans in the morning.
    Can I join an afternoon tour? Yes, we have daily morning and afternoon departures.

  • Do I have to be collected from the cruise ship?
    For morning tours, pick up directly from the cruise ship is a lot easier for both parties. Afternoon departures often meet us in town as you may likely explore town already by yourself prior. See our list of pick up options on our home page.

  • I want to join an afternoon tour, but I'm worried about getting back to the ship on time.
    Don't worry, we have you covered. Our departure times are designed around your ships port times. We guarantee timely drop-off's to any cruise. 

  • Is this tour wheelchair accessible?
    Unfortunately, our vehicles are not equipped to carry wheelchairs or mobility scooters. Some small foldable walkers can be accommodated.

  • Delayed or Welly stop cancelled?
    If your ship is delayed, we will do everything we can to still accommodate your tour. Either a delayed start time or transfer to the afternoon departure will be offered, if possible.

     

    If your ship cancels it's Wellington stop, we will grant you a full refund. 


  • What fitness is required
    This tour is designed for every fitness level. Take seat in our modern, air-conditioned mini-busses.

  • How can you communicate with us prior to arrival?
    Please include your email address and phone number during your booking. If you you have any questions please reach out at any time. We have a 24 hour live chat on our website for any inquiries. 

Book Direct & for most flexibility

we are available in case your booking needs updating at any time.

 

Bookings: Book Now    Call: +64 (0) 21 459521    Live Chat: Below

Agent Inquiries